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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alison St Jean

February 13, 2026

5  out of  5
rating by Alison St Jean
"Dominic was able to help me save a couple hundred on my car insurance and bundle it with my renters insurance! I’m so grateful I ran into him and he was able to help me!"
We responded:
"Thank you for your kind review of State Farm Agent Sara Houston’s Team. We appreciate it! Thank you for the amazing review, Alison! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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TeamCollins

February 13, 2026

5  out of  5
rating by TeamCollins
"Kelly was amazing to work with!"
We responded:
"TeamCollins, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Sara Houston’s Team here in our Viera office. "
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Jennifer Garamella

February 3, 2026

5  out of  5
rating by Jennifer Garamella
"I can’t thank Kathy at this office enough for all of her help today! I inquired about a quote online and she gave me a call today. I told her what I needed and she was able to come up with a policy to save me! I spent so much time on the phone with her along with follow up calls and not once did I feel like she wasn’t ready to help me. I really appreciate the service I received from Kathy today!"
We responded:
"Thank you for taking the time to leave such a great review, Jennifer. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Joey Poveromo

February 1, 2026

5  out of  5
rating by Joey Poveromo
"Recently switched this past weekend from Progressive to State Farm and it did not disappoint at all. I was referred to Dominic through a family friend and he was able to save me more than i could imagine while picking up even higher coverage. He was professional, outgoing and efficient above all else. He was also very knowledgeable and able to clear up any of my questions with no hesitation. We were able to wrap the entire switch up in 10-15 minute span during my lunch break. Would highly recommend both Dominic and the State Farm for any future insurance inquiries."
We responded:
"Thank you so much for the 5-stars, Joey! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Sara Houston’s Team anytime."
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Maria McLendon

January 30, 2026

5  out of  5
rating by Maria McLendon
"Nicole responded to my inquiry in a timely manner and she sent along clear information regarding my situation. Very pleased."
We responded:
"Wow, thank you for the 5-star review, Maria! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Maria, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Sara Houston’s Team is just a call or email away! "
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Pastor Gary Montecalvo

January 22, 2026

5  out of  5
rating by Pastor Gary Montecalvo
"Talia has helped so much with all my questions"
We responded:
"Pastor, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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lexy g

January 22, 2026

5  out of  5
rating by lexy g
"I saved so much by switching from Progressive to State Farm. Talia is so helpful! The customer service at this agency is just phenomenal! If you are interested in possibly getting a lower rate on your insurance, I highly recommend working with Talia."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Sara Houston’s Team. "
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Judah Montecalvo

January 22, 2026

5  out of  5
rating by Judah Montecalvo
"Talia was very sweet, helped me get better car insurance!"
We responded:
"Thank you for the 5-star review, Judah! Here on State Farm Agent Sara Houston’s Team, we are proud to serve our community and appreciate your recognition. "
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Alyssa Kemp

January 21, 2026

5  out of  5
rating by Alyssa Kemp
"I’ve worked with them for State Farm homeowners insurance, and they’ve been amazing—even through a few hiccups and obstacles. Their communication has been 100% on point. As a realtor myself, that’s exactly what I look for when referring business and when I need their services personally. I would absolutely recommend them. -Alyssa Kemp and Shannon Kammer; Selling Together Team with Blue Marlin"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Viera to know that you had such a wonderful experience with us here on State Farm Agent Sara Houston’s Team. Thank you so much for the 5-stars, Alyssa! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Sara Houston’s Team anytime. "
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Diedre Kendall

January 7, 2026

5  out of  5
rating by Diedre Kendall
"Jessica is awesome! She has helped me several times since our move to Florida from out of state. She takes the time to coordinate with the out of state office so I don't have to, She let's me know (in a nice way!) If I have forgotten to pay my bill, and she's always looking everywhere for ways to help us save money!"
We responded:
"Hello Diedre! Thank you for your wonderful feedback! We're so glad to hear that Jessica has been a great help during your move to Florida. She truly cares about making the process smooth and saving you money, and we're happy to know her efforts have made a difference. We'll be sure to share your kind words with her. We appreciate your continued trust and look forward to supporting you in the future!"
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Eileen Hamrock

January 6, 2026

5  out of  5
rating by Eileen Hamrock
"Kathy was very professional, friendly and saved us money!"
We responded:
"Hello Eileen! Thank you so much for your kind words! We're thrilled to hear that Kathy was professional, friendly, and helped save you money. We'll be sure to pass along your compliments to her. We appreciate your business and look forward to serving you again!"
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Chris Pollitt

December 23, 2025

5  out of  5
rating by Chris Pollitt
"I only had a small renters policy here for the past 2 years, but this agency (Nicole) treated me with exceptional customer service and were very kind and easy to work with."
We responded:
"Hello Chris! Thank you for your kind feedback! We're delighted to hear that Nicole and our team provided you with exceptional customer service and made the process easy and pleasant. We truly appreciate your trust and look forward to continuing to serve you for years to come!"
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Peg Schmidt

December 23, 2025

5  out of  5
rating by Peg Schmidt
"Melanie, Ivey was so helpful with my collision helping me understand Florida law, and helping me every step of the way! She was extremely professional, patient and kind."
We responded:
"Hello Peg! Thank you so much for your kind words! We're thrilled to hear that Melanie Ivey was able to assist you throughout your collision case and help you understand Florida law. We pride ourselves on providing professional, patient, and compassionate support to all our clients. If you ever need assistance in the future, please don't hesitate to reach out!"
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john bolen

December 18, 2025

5  out of  5
rating by john bolen
"Working with Patricia Krewson has been wonderful. She is effective and efficient. The professionalism is refreshing Thanks"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Phoebe Quatremain

December 15, 2025

5  out of  5
rating by Phoebe Quatremain
"Osmary is an absolute gem. I could not be more thankful for her assistance and follow up!! Fast forward to 2025 and Kathy has been nothing short of exceptional. It seems everyone in this office is fantastic, I feel very comfortable making important decisions with this team. Very grateful for all their continued help! Another update: it's the end of 2025 and due to a move we will no longer be working with this fabulous team. So incredibly grateful for all their help and seamless transitions!"
We responded:
"Phoebe, thank you very much for your positive review! We are so happy to hear that you had a pleasurable experience."
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Martika Thomas

December 9, 2025

5  out of  5
rating by Martika Thomas
"I changed from GEICO with the help of Dru Nickson. We reviewed my current coverage and he was able to help me get better coverage! He has great communication throughout the whole process and made sure I understood everything! Thank you Dru for your hard work!!"
We responded:
"Hello Martika, thank you so much for your kind words and for choosing us to assist with your insurance needs! We're thrilled to hear that Dru provided excellent communication and helped you secure better coverage. Your satisfaction is our top priority, and we'll be sure to pass along your thanks to Dru for his hard work. If you ever need anything else, please don't hesitate to reach out!"
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postman1955

December 1, 2025

5  out of  5
rating by postman1955
"The agent that I spoke with Dominic great to work with"
We responded:
"We're glad to hear that Dominic was helpful and made your experience a positive one. We appreciate your support and look forward to assisting you again in the future."
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Hector Ferran

November 26, 2025

5  out of  5
rating by Hector Ferran
"I was advised by Jessica new benefits in my auto policy that I should do and that will lower my monthly payment without downgrade my actual policy. She was great"
We responded:
"Hello Hector! Thank you so much for your kind words! We're thrilled to hear that Jessica was able to help you find new benefits for your auto policy that lowered your monthly payment without compromising your coverage. We appreciate your trust and look forward to continuing to serve you. If you ever have any questions or need assistance, please don't hesitate to reach out!"
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Laura Daniel

November 24, 2025

5  out of  5
rating by Laura Daniel
"I was a little panicked when my insurance agency decided to cancel me. Jonathan and Patricia helped me navigate updating to better insurance so easily. They really held my hand through the entire process and I am so very grateful and thankful for their calm and their solutions."
We responded:
"Hi Laura! Thank you so much for sharing your experience! Jonathan and Patricia are wonderful, and we’re so happy they could support you through everything. We’re always here to help whenever you need us!"
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Spenser Heusinkveld

November 17, 2025

5  out of  5
rating by Spenser Heusinkveld
"Kelly at Sara’s office was so helpful with the process of getting my auto insurance setup. Provided me with detailed information on my options and plan going forward!"
We responded:
"Hi Spenser! Thank you so much for your kind words! We're thrilled to hear that Kelly was able to assist you effectively and provide detailed information to help with your auto insurance setup. We appreciate your trust and look forward to continuing to support you!"
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Sam Randolph

November 12, 2025

5  out of  5
rating by Sam Randolph
"Dominic was great. Helped this old man save $10,000 a year on car insurance. Incredible!"
We responded:
"Hello Sam, thank you so much for your wonderful review! Dominic loved working with you and is thrilled he could help you save that much on your car insurance. It’s always our goal to make things easy and rewarding for our clients. If you ever need any more help or have questions, just give us a shout. "
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David Bower

November 7, 2025

5  out of  5
rating by David Bower
"Been with Jon and state farm for over a year and he's consistently able to answer any questions I have and provide the best most complete service. Highly Recommend."
We responded:
"Our goal is to educate our customers so you can make an informed decision. I am so happy that he was able to do did that but also found great ways for you to save money as well!"
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Joey Radesi

November 7, 2025

5  out of  5
rating by Joey Radesi
"Jon Knott helped me out once again with the utmost professionalism and quick responsiveness. Highly recommend 🔥🇺🇸 And the whole team is awesome too!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dominc LoFranco

November 6, 2025

5  out of  5
rating by Dominc LoFranco
"I had a great experience working with Jon. He was able to quite literally save me hundreds of dollars on my home owners insurance switching to State Farm. He was able to match my coverage for nearly $1k /year less than my previous provider in addition to getting me a great auto rate! Super happy with the service here and how effortless they made switching!"
We responded:
"Dominc, thank you so much for your wonderful review! We are honored to be able to offer amazing coverage at a very competitive price! I am thrilled that Jon was able to provide you with significant savings! We look forward to serving you!"
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dean cherry

November 6, 2025

5  out of  5
rating by dean cherry
"I went in for some help with my insurance, I was in and out super fast and everybody was kind and knowledgeable.Dom helped me out with everything."
We responded:
"Dean, thank you for your review! We strive to provide helpful information in a timely manner. Thank you for allowing us to serve you!"